Help

Troubleshooting

Answers to common Academy problems: expired links, missing emails, sign-in codes and currency.

My download link says expired

Links last 24 hours. Email info@marketmeglobal.com with your order email for a fresh link.

I did not get an email

Check spam and promotions folders, and make sure the email at checkout was typed correctly.

My sign-in code does not work

Codes expire quickly. Request a new one and use the most recent email.

The price is in the wrong currency

Use the currency picker to switch. Your choice is remembered next time.

I bought a chapter but cannot see it

Sign in with the same email you used at checkout. If it still does not show, contact us.